FAQ

Yes! We understand that HVAC failures don’t always happen during business hours. That’s why we provide 24/7 emergency services to quickly resolve urgent heating, cooling, and refrigeration issues. Whether it’s a residential furnace that stops working in the middle of winter or a commercial refrigeration unit that fails, our technicians are on standby to diagnose and repair the problem anytime, day or night.

SMC is based in Salt Lake City, UT, and we proudly serve the greater Salt Lake area and surrounding communities. Whether you’re a homeowner, business owner, or facility manager, we can provide reliable HVAC services wherever you are. If you’re unsure if we cover your location, simply give us a call, and we’ll be happy to assist you.

Yes! We provide HVAC solutions for both residential and commercial clients. Our residential services include air conditioning repair, furnace maintenance, thermostat installation, and ductwork services to ensure home comfort.

For commercial and industrial clients, we specialize in large-scale HVAC systems, including:

• Rooftop units (RTUs) and packaged systems

• Chillers, boilers, and cooling towers

• Ventilation and air quality control systems

• Custom HVAC solutions for medical facilities, warehouses, and data centers

Whether you need a simple home AC repair or a complex commercial HVAC upgrade, we have the knowledge and experience to handle it.

To keep your HVAC system running efficiently, we recommend scheduling routine maintenance at least twice a year:

• Spring maintenance (before summer) ensures your air conditioning is in peak condition.

• Fall maintenance (before winter) ensures your heating system is ready for colder temperatures.

Regular maintenance helps to:

✔ Prevent unexpected breakdowns

✔ Improve energy efficiency and lower utility bills

✔ Extend the lifespan of your HVAC equipment

✔ Maintain indoor air quality

✔ If you have a commercial or industrial HVAC system, more frequent maintenance may be required based on usage and system complexity.

Some common indicators that your HVAC system needs professional attention include:

• Uneven heating or cooling (some rooms too hot, others too cold)

• Strange noises such as banging, whistling, or grinding sounds

• Weak or inconsistent airflow from vents

• Frequent system cycling (turning on and off too often)

• Sudden spikes in energy bills

• Unresponsive thermostat or inaccurate temperature control

If you notice any of these issues, it’s best to schedule a service call as soon as possible to prevent minor problems from becoming major breakdowns.

Improving your HVAC system’s efficiency can help lower energy costs and extend the life of your equipment. Here are some key steps you can take:

✅ Schedule regular maintenance to keep your system running smoothly

✅ Replace air filters every 1-3 months to improve airflow and air quality

✅ Install a smart thermostat to optimize temperature settings

✅ Seal ducts and ensure proper insulation to reduce energy loss

✅ Upgrade to energy-efficient HVAC systems when necessary

If your system is more than 10-15 years old, it may be time to consider an upgrade to a more energy-efficient model.

Yes! We work with contractors, builders, and developers to design and install HVAC systems for new residential, commercial, and industrial buildings. Our team ensures that each system is properly sized and installed for maximum efficiency and performance.

Whether you need zoned HVAC solutions for multi-unit buildings, large-scale heating and cooling for warehouses, or custom ductwork installations, we can handle all aspects of HVAC system design and installation.

SMC offers commercial and industrial refrigeration services, including:

• Walk-in coolers and freezers installation and repairs

• Reach-in refrigeration units for restaurants, grocery stores, and medical facilities

• Ice machine maintenance and repair

• Cold storage solutions for food service, healthcare, and research facilities

We understand how critical refrigeration is for businesses, which is why we provide fast response times and reliable service to keep your refrigeration equipment in top condition.

Yes! We specialize in medical-grade HVAC systems, ensuring compliance with strict air quality, humidity, and temperature control regulations for:

• Hospitals and clinics

• Laboratories and research facilities

• Pharmaceutical manufacturing plants

We ensure that clean air, humidity control, and ventilation meet health and safety standards, helping to protect patients, staff, and sensitive equipment.

When you schedule an HVAC service appointment with SMC, our certified technicians will arrive on time and conduct a thorough inspection of your system. The process typically includes:

• Initial assessment: We discuss any issues you’ve noticed and inspect the system for visible problems.

• System diagnostics: Using advanced tools, we test the unit’s efficiency, check for leaks, and ensure all components are functioning properly.

• Cleaning and maintenance: If it's a maintenance visit, we clean coils, replace filters, and make any necessary minor adjustments.

• Repairs and recommendations: If we identify any issues, we’ll explain the problem, provide repair options, and offer recommendations for optimal performance.

We prioritize transparency and will never suggest unnecessary repairs. Our goal is to ensure your HVAC system operates efficiently, safely, and reliably.

Yes! We understand that HVAC installations and upgrades can be a significant investment. That’s why we offer flexible financing options to help make your purchase more affordable.

Our financing plans allow you to:

✔ Get a new HVAC system with low monthly payments

✔ Spread out the cost over time instead of paying upfront

✔ Invest in energy-efficient upgrades without breaking your budget

Contact us to learn more about financing options and see if you qualify!